The Human Connection in an Age of Automation: A Look Ahead at ADM Pack Ex Toronto

By: Stephan Lauzon

Updated: October 7, 2025 | 3 min read

The supply chain world is abuzz with the promise of automation. Robots, AI, and smart technologies are rapidly becoming integral to how we move goods from point A to point B. But as we race towards a more automated future, are we at risk of losing the most valuable asset in any supply chain: the human element? 

This is the question that’s been on my mind as we at LIDD prepare for the ADM Pack Ex Toronto show. This event is a fantastic showcase of the latest and greatest in packaging technology, from robotics to sustainable materials. It’s a glimpse into the future of our industry, and it’s a future that LIDD is excited to be a part of. But as we walk the show floor, amidst the whirring of machines and the gleam of new technology, I believe it’s crucial to remember that true supply chain innovation isn’t just about the tools we use, but how we use them. 

Finding the Balance: Where Technology Meets Human Ingenuity 

Earlier this year, I explored the idea of “Natural Intelligence” (NI) versus Artificial Intelligence (AI). My argument was not to pit one against the other, but to advocate for a partnership. This philosophy is at the core of what we do at LIDD. We see technology as a powerful enabler, a tool that can unlock new levels of efficiency and productivity. But we also know that the most sophisticated algorithm can’t replicate the intuition, experience, and problem-solving creativity of a seasoned supply chain professional. 

The innovations on display at ADM Pack Ex Toronto are impressive, but they are most powerful when guided by human hands and minds. It’s the “boots on the ground” knowledge of your team that can identify the nuances of a workflow, the potential roadblocks, and the opportunities for improvement that a machine might miss. That’s where LIDD comes in. We don’t just recommend technology; we work with you to integrate it in a way that empowers your team and enhances their natural intelligence. 

Sustainability and the Human Touch 

Another key theme at this year’s show is sustainability, and rightly so. The pressure is on to reduce waste, optimize resources, and create a more environmentally friendly supply chain. Here again, the human element is key. Sustainable practices are not just about new materials or energy-efficient machines; they are about a mindset, a culture of continuous improvement that is driven by people. 

At LIDD, we help our clients build sustainable supply chains not just by implementing new technologies, but by engaging their teams in the process. We believe that the best ideas for reducing waste often come from the people who are closest to the action. By fostering a culture of collaboration and empowering your team to be a part of the solution, you can create a supply chain that is not only good for the planet, but also good for your bottom line. 

Join the Conversation at ADM Pack Ex Toronto 

The future of the supply chain is not a choice between technology and people; it’s about finding the synergy between the two. It’s about leveraging the power of automation to free up your team to do what they do best: think critically, solve problems, and innovate. 

We are incredibly excited to be a part of the conversation at ADM Pack Ex Toronto, and we invite you to join us. Let’s talk about how we can build a future for the supply chain that is not only more efficient and sustainable, but also more human. 

As part of the Quebec delegation, I will be proudly attending the show on their behalf! Email me at [email protected]  or come talk to me on the floor to discuss how LIDD can help you find the right balance of technology and human ingenuity in your supply chain.