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Join LIDD at Pack Expo International 2026!
Let’s Meet at Pack Expo International
Booth N-5172
When: 18-21 October, 2026
Where: McCormick Place | Chicago, IL
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How LIDD Can Help
Meet Our Team
Melanie Charles
Managing Director, LIDD
Leader in LIDD's Warehouse Technology practice with success leading teams across multiple industries, including aerospace, grocery, heavy industrial, and more.
View Full ProfileRaphaël Leite-Corthésy
Managing Director, LIDD
Raphaël is a Managing Director in LIDD’s Design & Strategy practice. Based in the firm’s Montreal office, he leads teams of analysts and designers in the conception and implementation of profit efficient facilities. He is also responsible for leading engineers in their mandates to optimize distribution and manufacturing operations at LIDD’s clients. Since joining LIDD in 2016, Raphaël has been involved in several of the firm’s major projects in the Food & Beverage, Hardware, and Pharmeceutical industries. Thanks to excellent engineering and communication skills, he has helped LIDD clients gain a better understanding of their requirements before advising them in the implementation of new facility designs and layout resets that enable improved efficiency and support future growth. Raphaël holds a B.Eng. in Industrial Engineering as well as an M.Sc. A. in Operations Research from Polytechnique de Montréal. He was awarded the Lieutenant Governor’s Youth Medal in 2015.
View Full ProfileStephan Lauzon
Partner, LIDD
Stephan Lauzon is a seasoned supply chain and operations executive with over 35 years of experience leading large‑scale transformations across retail, wholesale, and omnichannel environments. As a Partner at LIDD, he advises executive teams and supports major client development initiatives. Stephan has held senior leadership roles in multi‑billion‑dollar organizations and advised global clients through KPMG. He is known for his pragmatic leadership, deep operational expertise, and ability to deliver measurable results.
View Full ProfileAbout LIDD
LIDD is a global team of design, strategy, and technology experts specializing in end-to-end supply chain transformation. With offices in Montreal, Toronto, Atlanta, LA, and France, LIDD guides organizations through evolving market demands, providing data-driven insights and strategic recommendations to enhance overall supply chain performance.
Our offerings encompass a wide range of services designed to optimize supply chains, enhance technology infrastructure, and facilitate facility design and implementation. With a comprehensive suite of services, advanced technology solutions, and unmatched expertise, LIDD empowers organizations to transform, innovate, and excel in today’s competitive marketplace.
LIDD's Supply Chain Strategy ServicesNo More Bad Master Data: Why “Garbage In, Garbage Out” Will Break Your Warehouse
Discover how bad item dimensions, replenishment errors, and poor layout mapping create real-world warehouse chaos—and how to fix them
Behind the Box: A Retailer’s Guide to Order Consolidation & Dynamic Fulfillment
Learn from Mel's personal experience with order consolidation and how it's the key to improving your customer experience while reducing costs.
Enabling AI the Right Way: Why AI Readiness is the Secret to Supply Chain Transformation
Learn the takeaways from our latest Connections event on the new realities of AI and how to enable it correctly from the jump.
LIDD Insider – Q2 2026
In this quarter’s edition of the LIDD Insider, we focus heavily on the intersection of technology strategy and operational resilience. Specifically, we dive into how the Microsoft ecosystem can scale your enterprise and how a strong CRM strategy can actually safeguard your ERP investments.
The Mentor & Mentee Relationship
To Angie, supporting young professionals is one of the most rewarding parts of her work. Learn from her firsthand experience about the most important factors to success.
IoT and Why the Term Seems So Intimidating!
Ever felt like "IoT" was just another tech buzzword? You aren't alone. Here is a casual breakdown of how IoT is already making our lives easier, from morning coffee routines to tracking cold chain deliveries.