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Join LIDD at Pack Expo International 2026!
Let’s Meet at Pack Expo International
Booth N-5172
When: 18-21 October, 2026
Where: McCormick Place | Chicago, IL
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How LIDD Can Help
Meet Our Team
Melanie Charles
Managing Director, LIDD
Leader in LIDD's Warehouse Technology practice with success leading teams across multiple industries, including aerospace, grocery, heavy industrial, and more.
View Full ProfileRaphaël Leite-Corthésy
Managing Director, LIDD
Raphaël is a Managing Director in LIDD’s Design & Strategy practice. Based in the firm’s Montreal office, he leads teams of analysts and designers in the conception and implementation of profit efficient facilities. He is also responsible for leading engineers in their mandates to optimize distribution and manufacturing operations at LIDD’s clients. Since joining LIDD in 2016, Raphaël has been involved in several of the firm’s major projects in the Food & Beverage, Hardware, and Pharmeceutical industries. Thanks to excellent engineering and communication skills, he has helped LIDD clients gain a better understanding of their requirements before advising them in the implementation of new facility designs and layout resets that enable improved efficiency and support future growth. Raphaël holds a B.Eng. in Industrial Engineering as well as an M.Sc. A. in Operations Research from Polytechnique de Montréal. He was awarded the Lieutenant Governor’s Youth Medal in 2015.
View Full ProfileStephan Lauzon
Partner, LIDD
Stephan Lauzon is a seasoned supply chain and operations executive with over 35 years of experience leading large‑scale transformations across retail, wholesale, and omnichannel environments. As a Partner at LIDD, he advises executive teams and supports major client development initiatives. Stephan has held senior leadership roles in multi‑billion‑dollar organizations and advised global clients through KPMG. He is known for his pragmatic leadership, deep operational expertise, and ability to deliver measurable results.
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About LIDD
LIDD is a global team of design, strategy, and technology experts specializing in end-to-end supply chain transformation. With offices in Montreal, Toronto, Atlanta, LA, and France, LIDD guides organizations through evolving market demands, providing data-driven insights and strategic recommendations to enhance overall supply chain performance.
Our offerings encompass a wide range of services designed to optimize supply chains, enhance technology infrastructure, and facilitate facility design and implementation. With a comprehensive suite of services, advanced technology solutions, and unmatched expertise, LIDD empowers organizations to transform, innovate, and excel in today’s competitive marketplace.
LIDD's Supply Chain Strategy ServicesBreaking the “All-or-Nothing” Myth: Practical Supply Chain Automation for Mid-Sized Operations
Discover why mid-sized warehouses are moving away from rigid projects toward modular automation, AI systems, and flexible orchestration.
Moving Beyond the Technology: Practical Applications of AI in Supply Chain Operations
Discover how supply chain and logistics leaders are using agentic AI to automate warehouse slotting, replenishment, and planning — without replacing existing systems
ERP Integration Strategy: Why the All-in-One Model Fails
Discover why all-in-one legacy ERP systems limit growth for mid-market manufacturers and how a NetSuite best-of-breed integration strategy builds agility.
No More Bad Master Data: Why “Garbage In, Garbage Out” Will Break Your Warehouse
Discover how bad item dimensions, replenishment errors, and poor layout mapping create real-world warehouse chaos—and how to fix them
Behind the Box: A Retailer’s Guide to Order Consolidation & Dynamic Fulfillment
Learn from Mel's personal experience with order consolidation and how it's the key to improving your customer experience while reducing costs.
Enabling AI the Right Way: Why AI Readiness is the Secret to Supply Chain Transformation
Learn the takeaways from our latest Connections event on the new realities of AI and how to enable it correctly from the jump.