Unified Ecommerce

Drive Your Competitive Advantage with LIDD’s Integrated Ecommerce Solutions.

Deliver a customer-first ecommerce experience with unified commerce solutions that optimize both customer engagement and business operations.

Customer expectations are evolving at an unprecedented pace. To keep up, retailers need a robust technical infrastructure that unifies their entire enterprise around the customer experience.

LIDD offers fully integrated ecommerce solutions that seamlessly connect your online and offline channels, delivering a consistent and personalized customer experience at every touchpoint. As supply chain experts, we are experienced with every aspect of the ecommerce ecosystem, from order management to inventory control, fulfillment, and customer engagement.

Our expertise ensures you benefit from an ecommerce solution that centralizes customer and product data, driving value across your entire business operations.

When engaging an e-commerce integration project with supply chain consultants, we’ll enable you to:

Improved Customer Loyalty

Meet the high expectations of both B2C and B2B customers. With a seamless integration that enables self-service ordering portals, customers reap the benefits of always-up-to-date product inventories and the flexibility to browse, pay, and fulfill orders however they want.

Real-time Order and Inventory Visibility

Integrated systems provide real-time visibility into inventory, orders, and shipments, both for your products and throughout your supply chain. This transparency enables informed decision-making and improved communication between teams.

Increased Sales

With your sales channels working in sync, you no longer run the risk of pricing disparity between channels or locations, and you can easily adjust prices and centralize upselling decisions. Businesses can easily scale globally and tap into local consumer preferences to drive sales internationally.

Streamlined Operations

By integrating various systems and processes, we can help you eliminate redundancies, reduce manual tasks, and automate workflows. This not only improves operational efficiency but also reduces costs and increases productivity.

360 Customer View

By centralizing customer interactions and data, businesses gain valuable insights into behavior, preferences, and buying patterns. This enables personalized marketing, targeted promotions, and a better shopping experience.

LIDD’s Ecommerce Practice

Building value where it matters.

We bring you cutting-edge ecommerce solutions that are both fully functional and personalized to your business offering. From engineering and implementation to continuous improvement and support, we cover every aspect of your unified commerce journey.

Design

  • Design Sprints: Reduce risk as we guide you to define goals, validate assumptions, and plan a product roadmap before development begins.
  • Ecommerce Strategy: Expert guidance to create the best integrated ecommerce solution for your business.
  • UX and UI: Enhance your design and user experience for maximum impact on your ecommerce site.
  • Transformation Roadmap: Align your brand’s ecommerce strategy with customer experience goals.

Implementations

  • System Integration: Connect your systems for end-to-end visibility and a frictionless B2B and B2C online shopping experience.
  • Customizations: Custom development to meet your specific requirements and optimize your platform for growth and sales.
  • Headless Ecommerce: We build and select the right technology platforms for flexible and customizable solutions.

Continuous Improvement & Support

  • Re-platforming: Upgrade and optimize your existing e-commerce platform with new features or system integrations to meet evolving business needs.
  • Testing & Maintenance: Ongoing maintenance and support to keep your platform up-to-date and secure, freeing you to focus on business growth.

Why LIDD

Unlike our competitors, we possess a deep understanding of the intricate components and interdependencies involved in your end-to-end supply chain operations.

In other words, we have the expertise required to deliver a technical structure that connects data and systems across your entire enterprise.

Trust us to provide the integrated ecommerce solutions your business needs to meet changing customer demands.

Success Stories

Get Started Today

Book a Consultation

Are you ready for logistics automation?

Take our readiness quiz to find out!

Begin Assessment